Westin Bonaventure’s solution to workplace violence

The Westin Bonaventure, a landmark in the heart of downtown LA, sets the standard for exceptional service and safety. With over a million square feet of versatile space—including 44 venues, 1,358 guest rooms, and a dynamic team of 700+ employees—maintaining a seamless balance between world-class hospitality and safety is no small feat. Discover how ROAR’s scalable, easy-to-install solution safeguards more than 5,000 staff and guests, delivers unmatched reliability, and ensures coverage even in the most remote areas of this expansive property.

female hospitality worker at the hotel's front desk taking a call, male worker behind her leaning into counter

Keeping every corner covered

The Westin Bonaventure Hotel expanded its ROAR panic button system across more than a million square feet — ensuring every staff member, in every part of the building, has instant access to help when it matters most.

18

Average alerts responded to per month

<2.5

Minutes

Average response time

1M+

Square feet of coverage

700+

Employees protected

2019

Year Westin proactively adopted ROAR — ahead of LA’s 2022 mandate

ROAR is Trusted By

Our staff feels safer with the panic buttons.  It shows that we have consideration for them, that we recognize they’re vulnerable.

Director of Operations, Westin Bonaventure